Privacy Policy
The Property Folkestone team are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Property Folkestone of 65A Marshall Street, Folkestone.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.property-folkestone.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site (including, but not limited to, traffic data, location data and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Cookies contain information that is stored temporarily in your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to store information about your preferences, and speed up your searches.
You may refuse cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, customers who select this setting may be unable to access the login part of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Google advertising cookie
Google as a third party vendor, uses cookies to serve ads on our website.
These cookies allow Google to serve ads that are based on your visits to our website, and other websites on the Internet.
If you wish to opt out please visit the Google ad and content network privacy policy.
Storage of personal data
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
Disclosure of your information
Customers who choose to advertise a property on our website consent to have their personal private contact information become accessible to the general public, comprising:
- Full postal address of the advertised property (required on the advert)
- Contact name (required on the advert)
- E-mail address (optional on the advert)
- Personal telephone number(s) (optional on the advert)
- Photo(s) of the advertised property (optional on the advert)
You understand that despite precautions taken to filter out spam (unsolicited emails) on the Property Folkestone website, the risk of receiving unsolicited information always exists when personal data is displayed on a public medium.
We cannot be held responsible for any loss or damages resulting from the use the website.
We operate on a strict NO-SPAM policy, and will not disclose your personal information to third parties, unless if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Property Folkestone, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Property Folkestone reserve the right to change the terms and conditions of the agreement described on this page (and any other documents referred to on it) at any time, without prior notice.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be sent using our online contact form.
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